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24h Service - 24-hour Telephone Helpline and Specialised In-Person Support Service for Gender-Based Violence (IBDONA)

The 24-hour Telephone Assistance Service and Specialized In-Person Support for Victims of Gender-Based Violence is a service of the Balearic Institute for Women (IBDONA) focused on comprehensive care for women victims of gender-based violence: physical, economic, sexual violence (abuse, assault, sexual exploitation and trafficking for the purpose of sexual exploitation), vicarious, symbolic, femicide, female genital mutilation and forced marriages.

It is provided 24 hours a day, 365 days a year throughout the Balearic Islands.

What we offer you:

  • Specialized 24-hour telephone assistance and support, both for women victims of gender-based violence and for their environment and professionals.
  • Support, information, social, legal advice and psychological guidance that ensures containment and/or support.
  • Activation of the mechanisms and resources necessary in each case.
  • Specialized in-person support for women victims of gender-based violence, after professional assessment and within the established schedule.

Who is it for:

  • Women victims of gender-based violence and their environment
  • Daughters and sons of victims of gender-based violence
  • Professionals
  • General population

Contact:

Through (24 hours a day/ 365 days a year):

  • 900 17 89 89 (Free) 24h Service – IBDona
  • 971 17 89 89 Servei 24h - IBDona
  • 016
  • 112 in case of EMERGENCY
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.