This service provides free legal orientation for women who are victims of gender-based violence and who require a court-appointed lawyer to defend them in a proceeding which is related, directly or indirectly, to the violence they have suffered.
How to gain access:
To gain access to this service you must have a gender-based legal proceeding in motion.
You can request an appointment here:
Where we are:
The Assistance Office for Victims of Crime (AOVD) is a free public service provided by a staff of civil servants from the Justice Department and by professional psychologists.
Assistance is not dependent on having previously lodged a complaint.
Objetives:
Intended for victims of:
What we offer:
Where we are:
What they offer:
Ibiza’s Court No. 1 for Violence against Women is where legal procedures are carried out in order to mandate penal accountability and the corresponding adoption of protection orders.
Once you have lodged a complaint with the duty court, or with the law-keeping forces, this will be where the trial is held.
Where we are:
If you are a woman who has suffered gender-based violence and you want to find a job or obtain professional training, the SOIB (employment office) will put a specialized orientation tutor at your disposal.
What we offer:
You will receive confidential and sensitive guidance. You will be able to create an itinerary for occupational insertion or training programmes that fit in with the needs of your personal situation. Moreover, we offer you guidance throughout the whole process, information on resources and promotional employment programmes to which, if you are interested and comply with the requirements, you will gain preferential access.
How can I gain access to this service?
If you are interested, you must be signed up at your local employment office as someone seeking a job.
If you are not yet signed up, you may do so via cita previa demandas previa and then directly request an appointment with the tutor for cases of gender-based aggression.
Where we are:
The organization Doctors of the World works to prevent and oppose other forms of violence against women, such as female genital mutilations, sexual exploitation and trafficking for the purposes of sexual exploitation.
Where we are:
You can go to your Health Centre and explain your situation to a professional you trust so that he or she can offer you the help you need.
If you have physical or psychological injuries caused by sexual aggressions, explain the origin of these injuries to the health professionals who treat you. From the Health Centre, they will forward the medical report of the injuries to the corresponding court. You can request a copy of this report.
The health department of Ibiza and Formentera has a medical Commission of Violence against Women, comprised of first responders and hospital professionals. This commission is a shared concern in which health professionals and social workers come together in the task of raising awareness, preventing, and doing battle against gender-based violence.
Health Centres in Santa Eulària des Riu
Where we are:
Community Social Services guarantee the universality of the Public System of Social Services and its availability to individual people as well as to family units and social interactions.
If you are the victim of male aggression, the Social Services department of the Santa Eulària Town Hall can assist you, by means of an appointment with our social worker, in the following ways: we can provide immediate help and services, we can guide you in all of the paperwork you may need to do, and if necessary, refer you to a specialized service or recourse.
Information and orientation in regard to:
Covering your basic needs:
Alternative emergency accommodations:
Basic Community Social Services
Where we are:
The bureau known as Oficina de la Dona (Women’s Bureau) is an information and advisory service specifically created for women from Ibiza with a comprehensive support programme for women who are victims of gender-based violence.
The programmes currently being run by the Women’s Bureau are:
These programmes are aimed at:
All women on the island of Ibiza who need:
Social wellbeing and human resources
Where we are:
The Guardia Civil has a squad called the Viogén team to assist you throughout this process. Once a complaint has been lodged or a report made, this team is delegated with maintaining direct contact with the female victim and with the aggressor to the degree required by the risk posed by the case, and always in the case of a court order for protection. Moreover, each case is individually followed up telephonically or in person, as required by the circumstances.
Where we are:
Address: C/ Ramón Muntaner, 9
Santa Eulària des Riu
Telephone: 971 33 02 27
Emergencies: 062
The local Police of Santa Eulària has a female agent who is specialized in violence against women. She will assist you via telephone or in a personal interview.
What we offer:
Where we are:
Address: Calle Venda des Coloms, 10 bajos
Telephone: 971 33 08 41
E-mail:
Times for this service: 8:30 am to 4:00 pm
The 24-hour telephone helpline, Social Support and Guidance Service is a facility provided by the Institut Balear de la Dona (Balearic Institute for Women), which specializes in comprehensive assistance for victims of gender-based violence: physical, psychological, economic, sexual, and symbolic violence as well as femicide and genital mutilation. It is operative 24 hours a day, 365 days a year throughout the Balearic Islands.
It is a specialized service designed to respond to immediate needs in cases of gender-based violence in the Balearic Island, offering assistance to both direct victims as well as persons who share the same setting, and also professional carers along with the general public.
Calls to 016 from women who are residents in the Balearic Island will be handled from this 24-hour Guidance Service.
What we offer you:
This service is intended for:
Contact info:
The Ministry of Equality, operating through the Government Delegation against Gender-based Violence, offers this telephone service in order to provide information, legal advice, and immediate psychological assistance dispensed by specialized personnel and addressing all types of violence against women. Contact details are as follows:
Access for persons with hearing and/or speech impairment:
The telephone number 112 is an emergency helpline that functions in all of Europe. It is available for citizens to call if they find themselves in any type of emergency situation and is operative 24 hours a day, 365 days a year.
This call is free and can be placed from any type of land line or cell phone, even if the latter has no SIM card.
112 is the central hub from which all of the intervention forces necessary for the resolution of any emergency are organized: state law-keeping and security forces, health assistance, firefighters, citizen safety, etc.
